The Verkhovna Rada of Ukraine adopted the law "On digital content and digital services on the market of IT services in Ukraine" No. 3321-IX
What can be said about the essence of this normative act?
The law regulates the relationship between the seller of an IT product and its consumer, that is, between IT companies and people who use the software.
The Law also defines the responsibility of IT companies to the consumer and the state for violation of rights in the provision of IT services. Particular attention should be paid to the regulation of the provision of information by providers of digital content and services regarding the installation procedure, rules and conditions of use of products, setting the cost of services and the consequences of violating the specified requirements.
It should also be noted that the Law obliges providers of digital content and services to register on the Unified State Web Portal for consumers in the field of e-commerce. Currently, the indicated web portal is not functioning.
The law will enter into force on April 2, 2024, and in the meantime IT companies and the state have time to prepare.
Ihor Shein, attorney at Dynasty Law & Investment